← Back to Home

Privacy Policy

Sample Monsta by Gabriel Santiago DBA Muzik Society

Last Updated: May 28, 2026
Effective Date: May 28, 2026

Gabriel Santiago DBA Muzik Society ("we," "us," or "our"), a sole proprietorship based in Medellin, Colombia, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Sample Monsta software and related services (the "Service").

By using Sample Monsta, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies, please do not use our Service.

1. Information We Collect

1.1 Information You Provide

When you register for an account or use our Service, we may collect:

Data Type Purpose
Email Address Account creation, communication, license delivery
Name Personalization, customer support
Password (hashed) Account security - stored only as secure hash

1.2 Information Collected Automatically

When you use Sample Monsta, we automatically collect:

1.3 Information We Do NOT Collect

Sample Monsta respects your creative work. We do NOT:

2. How We Use Your Information

Account management

We use your information to create and maintain your account.

License enforcement

We use your information to issue, validate, and expire licenses, including the active-use/inactivity model.

Payment processing

We use your information to process purchases and donations via Paddle, our payment processor.

Product & service communications

We use your information to send updates, release notes, and (where you have not opted out) product marketing. Every marketing email includes an unsubscribe link.

Community features

We use your information to operate Discord role sync, forum, and related community tools.

Security & fraud prevention

We use your information for rate limiting, abuse detection, and account protection.

Analytics & product improvement

We use your information to analyze aggregate usage patterns and improve our products.

3. Legal Basis for Processing (GDPR)

For Users in the European Economic Area (EEA)

We process your personal data based on the following legal grounds:

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

4.1 Service Providers

We work with third-party service providers who assist us in operating our Service:

Provider Purpose Data Shared
Render.com Hosting infrastructure Server logs, IP addresses
Resend Email delivery Email address, name
Paddle.com Payment processing (Merchant of Record) Payment details, billing address, transaction data (handled by Paddle per their Privacy Policy)
Discord Community role sync Discord user ID, username, membership/role status
Cloudflare Software download delivery (CDN/storage) IP address (retained only in Cloudflare's standard CDN access logs)

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

If Muzik Society is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5. Data Retention

We retain your personal information for as long as:

After account deletion, we may retain certain information for up to 90 days for backup purposes and to comply with legal obligations. Anonymized or aggregated data may be retained indefinitely for analytics.

6. Your Rights and Choices

6.1 All Users

You have the right to:

6.2 Additional Rights for EEA Residents (GDPR)

If you are in the European Economic Area, you also have the right to:

6.3 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. International Data Transfers

Our company is based in Colombia, and our servers are hosted in the United States via Render.com. Your information may be transferred to and processed in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in a country with different data protection laws.

For EEA residents, we ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses where applicable.

9. Children's Privacy

Sample Monsta is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Links

Our Service may contain links to third-party websites or services (such as our Discord community or Reddit). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Cookies and Tracking

We use essential cookies to:

We do not use advertising or tracking cookies. We do not track your browsing activity across other websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

13. How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using the information below. We will respond to your request within 30 days (or as required by applicable law).

To verify your identity, we may ask you to:

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]
Subject Line: Privacy Request
Legal Name: Gabriel Santiago
Business Name: Sample Monsta by Muzik Society
Location: Medellin, Colombia

For GDPR-related inquiries, please include "GDPR Request" in your subject line.