Sample Monsta by Gabriel Santiago DBA Muzik Society
Gabriel Santiago DBA Muzik Society ("we," "us," or "our"), a sole proprietorship based in Medellin, Colombia, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Sample Monsta software and related services (the "Service").
By using Sample Monsta, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies, please do not use our Service.
When you register for an account or use our Service, we may collect:
| Data Type | Purpose |
|---|---|
| Email Address | Account creation, communication, license delivery |
| Name | Personalization, customer support |
| Password (hashed) | Account security - stored only as secure hash |
When you use Sample Monsta, we automatically collect:
Sample Monsta respects your creative work. We do NOT:
We use your information to create and maintain your account.
We use your information to issue, validate, and expire licenses, including the active-use/inactivity model.
We use your information to process purchases and donations via Paddle, our payment processor.
We use your information to send updates, release notes, and (where you have not opted out) product marketing. Every marketing email includes an unsubscribe link.
We use your information to operate Discord role sync, forum, and related community tools.
We use your information for rate limiting, abuse detection, and account protection.
We use your information to analyze aggregate usage patterns and improve our products.
We process your personal data based on the following legal grounds:
We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:
We work with third-party service providers who assist us in operating our Service:
| Provider | Purpose | Data Shared |
|---|---|---|
| Render.com | Hosting infrastructure | Server logs, IP addresses |
| Resend | Email delivery | Email address, name |
| Paddle.com | Payment processing (Merchant of Record) | Payment details, billing address, transaction data (handled by Paddle per their Privacy Policy) |
| Discord | Community role sync | Discord user ID, username, membership/role status |
| Cloudflare | Software download delivery (CDN/storage) | IP address (retained only in Cloudflare's standard CDN access logs) |
We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
If Muzik Society is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We retain your personal information for as long as:
After account deletion, we may retain certain information for up to 90 days for backup purposes and to comply with legal obligations. Anonymized or aggregated data may be retained indefinitely for analytics.
You have the right to:
If you are in the European Economic Area, you also have the right to:
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
We implement appropriate technical and organizational measures to protect your personal information, including:
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Our company is based in Colombia, and our servers are hosted in the United States via Render.com. Your information may be transferred to and processed in the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in a country with different data protection laws.
For EEA residents, we ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses where applicable.
Sample Monsta is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately.
Our Service may contain links to third-party websites or services (such as our Discord community or Reddit). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
We use essential cookies to:
We do not use advertising or tracking cookies. We do not track your browsing activity across other websites.
We may update this Privacy Policy from time to time. When we make changes:
To exercise any of your privacy rights, please contact us using the information below. We will respond to your request within 30 days (or as required by applicable law).
To verify your identity, we may ask you to:
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: [email protected]
Subject Line: Privacy Request
Legal Name: Gabriel Santiago
Business Name: Sample Monsta by Muzik Society
Location: Medellin, Colombia
For GDPR-related inquiries, please include "GDPR Request" in your subject line.